Support & FAQ
Expanded answers
I cannot verify my photos. What now?
Retry in bright, indirect light without filters. If failures repeat, open a ticket—our team can manual-review device-specific issues.
How long do moderation decisions take?
Simple spam may resolve within hours; complex harassment reviews may take longer to avoid mistakes.
Can I pause my profile without deleting?
Yes—use Snooze or Pause in settings. Discovery stops, but your account data remains per the privacy policy.
Someone is impersonating me elsewhere online. Can InstaFuck help?
Submit a ticket with links and screenshots. We coordinate takedowns when the impersonation ties to our platform.
Do you offer phone support?
We prioritize async support to keep written records for billing and safety escalations.
Open a ticket
Share the essentials—we respond by email. Fields marked optional stay optional.
Answers before you open a ticket
- Reporting Someone on a Dating App: What Happens Next (and What Does Not) A plain-language walkthrough of moderation queues, timelines, and privacy boundaries—written for U.S. members who want clarity, not corporate jargon.
- Photo Verification for Dating Profiles: Why It Matters in 2026 Verification is not vanity—it reduces impersonation, clarifies intent, and makes reports faster. Here is what good verification looks like.
- How to Spot Fake Profiles on Dating Apps: A Skeptical-but-Fair Checklist Stock-photo tells, timeline inconsistencies, and “too perfect” scripts—plus what to do once you are unsure.
- Safety hub How verification, moderation, blocking, and reporting fit together.
- Contact Press, partnership, and non-support inquiries.